Spenco offers a 1-year warranty against manufacturer defects. This warranty does not cover damages resulting from accidents, misuse, abuse or lost merchandise. Needs proof of purchase for warranty coverage.

Two to four weeks

Our Total Support® replacement insoles work really well for this.

Men and Women

Hand wash and air dry.

We recommend you go down to the next whole size.

We recommend wearing the product straight out of the package without molding. With Spenco Rx Custom Orthotic insoles (only), it is possible to create a personalized fit by molding the arch yourself: Bring a pan of water to a boil. Remove from heat. Place the orthotic into waterproof bag and carefully place into the hot water for two minutes. Carefully remove the bagged Spenco Rx Custom Orthotic insole from the water and pat dry with a towel, if necessary. Using pressure of the fingers and thumbs, press up to raise the arch; press down to lower the arch. Heat molding process will not work with any other Spenco insoles. Only mold arch if you are using Spenco Rx Custom Orthotic Series of insoles.

We do our best to ship all in-stock orders ship in 1-3 business days. Transit times are based on your distance from our distribution in Durham, NC and most orders typically arrive within 5-10 business days.

Additional Information:

• Items are shipped Monday-Friday (excluding holidays).
• We don't offer international shipping and are unable to ship to US territories (Alaska, Hawaii, etc), PO Boxes or APO/FPO addresses.
• If you order multiple items, you may get multiple shipping confirmation emails with tracking information for each item.
• We use a variety of shipping carriers to make sure we successfully deliver your order as promptly as possible. You can see which carrier(s) will deliver your order in your shipping confirmation email(s).